About ASU's Center for Services Leadership

Since 1985, Arizona State University's Center for Services Leadership has been respected throughout the world as a definitive source of knowledge for the unique service challenges companies face. The Center offers the business and academic communities:

• Problem-Focused Customer Research to position firms for the future while developing knowledge in services marketing and management.
  
  
• Executive Education through programs like the Center's annual "Compete Through Service" Symposium and Services Leadership Institute, as well as company-specific education programs.
  
  
• Student Education through the W. P. Carey MBA program, teaching students to effectively manage and market the delivery of products and services to build customer relationships and loyalty.
  

Whether you are a business executive seeking to create "customer champions" within your organization or a professor searching for the latest insights, the Center for Services Leadership is the place to discover.

The Center for Services Leadership W. P. Carey School of Business Arizona State University P.O. Box 874106 Tempe, AZ 85287-4106

Phone: 480-965-6201 Fax: 480-965-2180 Email: csl@asu.edu http://wpcarey.asu.edu/csl

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